HIPAA Statement

Your Privacy Matters at Swift Star Emergency Room

We understand that seeking emergency care can be a stressful experience. At Swift Star Emergency, your privacy is a top priority. We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

What is HIPAA?

HIPAA is a federal law that protects the privacy of your individually identifiable health information (PHI). This includes information like your name, address, diagnosis, treatment, and medications.

About This Notice

We are required by law to maintain the privacy of Protected Health Information and to give you this Notice explaining our privacy practices with regard to that information. You have certain rights – and we have certain legal obligations – regarding the privacy of your Protected Health Information, and this Notice also explains your rights and our obligations. We are required to abide by the terms of the current version of this Notice.

How We Use and Disclose Your Information

Directory Information: We may share limited information, such as your name and general condition, with people who ask about you unless you tell us otherwise. You can let us know if you have any preferences for how we communicate with your loved ones.

Communication Preferences: We understand you may be concerned about updates regarding your condition. You can indicate preferred methods for receiving updates (e.g., phone calls, text messages to a designated person).
Security Measures: We understand the importance of keeping your information secure. We have robust security measures in place, including password protection and secure electronic health records.

Your Rights Under HIPAA

You have the right to:

Access your medical records

Request a copy of our Notice of Privacy Practices
Amend your medical records (in certain situations)
Request restrictions on how your PHI is used or disclosed
File a complaint if you believe your privacy rights have been violated

Additional Information Regarding Swift Star Emergency

Directory Information: We may share limited information, such as your name and general condition, with people who ask about you unless you tell us otherwise. You can let us know if you have any preferences for how we communicate with your loved ones.
Communication Preferences: We understand you may be concerned about updates regarding your condition. You can indicate preferred methods for receiving updates (e.g., phone calls, text messages to a designated person).
Security Measures: We understand the importance of keeping your information secure. We have robust security measures in place, including password protection and secure electronic health records.

For More Information

To learn more about your rights under HIPAA, please visit the website of the U.S. Department of Health and Human Services https://www.hhs.gov/programs/hipaa/index.html

You can also request a copy of our Notice of Privacy Practices from any staff member in the Emergency Department.

We are here to help you understand your privacy rights. Please do not hesitate to ask any questions you may have.

Additional Resources

The Department of Health and Human Services (HHS) website has a section dedicated to HIPAA and emergency situations: https://www.hhs.gov/hipaa/index.html

By providing this information, we hope you feel confident that your privacy is protected while receiving emergency care at Swift Star Emergency.

Complaints

You may file a complaint with us or with the Secretary of the United States Department of Health and Human Services if you believe your privacy rights have been violated.

To file a complaint with Swift Star Emergency, email us. All complaints must be made in writing and should be submitted within 180 days of when you knew or should have known of the suspected violation. There will be no retaliation against you for filing a complaint.

To file a complaint with the Secretary, mail it to: Secretary of the U.S. Department of Health and Human Services, 200 Independence Ave, S.W., Washington, D.C. 20201. Call (202) 619-0257 (or toll free (877) 696-6775) or go to the website of the Office for Civil Rights, www.hhs.gov/ocr/hipaa/, for more information. There will be no retaliation against you for filing a complaint.

Learn More About How Serious We Take Your Privacy

Your privacy is of utmost importance to us at Swift Star ER, and we are committed to safeguarding your personal information with the highest standards of care. To learn more about how seriously we take your privacy and your rights as a patient, we encourage you to review our ‘Patients Rights and Responsibilities ‘ page. We also encourage you to review our Privacy Policy. These resources offer valuable insights into how we protect your privacy and ensure confidentiality throughout your interactions with Swift Star ER. Your trust and confidence in our commitment to privacy are paramount, and we invite you to explore these pages to understand how we uphold these principles in every aspect of our operations.